Pause conditions

Table of contents

How to pause #

Whatever your subscription formula, you can suspend your subscription for up to 1 month*, split or not, per 6-month period.

Your lessons will be postponed and so will your next invoice.

  • In the event of long-term illness or injury exceeding the duration of your subscription contract, we will ask you to attach a medical certificate.
  • If you are pregnant, please send us a pregnancy certificate.
  • In the event of aquaphobia, which has resulted in your child repeatedly (3 attempts minimum) refusing to enter the water, do the exercises or take part in the entire course, you can request a long-term suspension.
  • In the event of an unforeseen change in professional activity (with proof).

 

Etes-vous satisfait de la réponse
Updated on 20 September 2023

To benefit from the family price, enter the code below when paying for your subscription or pack

OFFREFAM10

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Swim Stars San Sebastian

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Swim Stars Barcelona

Do you have a subscription and want to know how to cancel it? Click here